Contact Us

FAQS

Things to know

What's special about our services

At Ovay, we offer more than just tech solutions—we provide a personalized experience tailored to your unique needs. Our team of dedicated professionals works closely with you to understand your challenges, ensuring we deliver solutions that drive real results. We focus on innovation, efficiency, and scalability, so your business stays ahead in an ever-evolving digital landscape. What sets us apart is our commitment to customer satisfaction; we’re not done until you’re fully satisfied. With flexible payment options, ongoing support, and cutting-edge technology, Ovay makes it easy to achieve your goals while staying on budget and ahead of the curve.

How much do you charge ?

At Ovay, we believe in providing exceptional value through our cutting-edge tech solutions designed to meet your unique needs. By subscribing to our services, you’ll gain access to a dedicated team of professionals who prioritize your success and ensure seamless integration of technology into your business. With our personalized approach, continuous support, and innovative tools, we make it easy for you to stay ahead of the competition. Whether you’re looking to streamline operations or enhance your digital presence, our solutions are built to deliver results. Join us today and experience the difference that comes with tailored, reliable, and forward-thinking tech services.

Do you offer support ?

Yes, we do offer support! At Ovay, we provide comprehensive support to ensure our clients have the assistance they need at every stage of their journey. Our dedicated support team is available to help with troubleshooting, guidance, and any questions you may have about our services. We believe that ongoing support is essential for your success, so you can count on us to be there whenever you need us.

Can I get a free consultation ?

Absolutely! At Ovay, we offer a free consultation to help you explore your options and understand how our tech solutions can best meet your needs. This is a great opportunity for you to discuss your goals, ask questions, and receive expert advice without any commitment. We’re here to guide you every step of the way, so don’t hesitate to reach out and schedule your free consultation today!

Do you offer refunds ?

Yes, we do offer refunds under certain conditions. At Ovay, customer satisfaction is our top priority, and we want you to be completely happy with our services. If you encounter any issues that don’t meet our quality standards or if you’re not satisfied with the results, please reach out to us within the specified time frame, and we’ll work with you to resolve the issue or provide a refund as per our policy. Your trust is important to us, and we strive to ensure a positive experience for all our clients.

What are the server requirements ?

The server requirements can vary based on the specific services or applications you plan to run. However, here are some general guidelines for common tech services.

For specific applications or advanced setups, additional requirements may apply. Always consult with your technical team or service provider to determine the best specifications for your needs.

About application

How to install required plugins ?

To install required plugins, log in to your admin panel, go to the Plugins section, search for the desired plugin, click “Install,” and then activate it.

Common Installation issues

Common installation issues include compatibility problems, insufficient disk space, permission issues, corrupted files, network connectivity problems, antivirus interference, outdated drivers, and incomplete uninstallations. But you can reach out to our team for any further inquiries

How to optimize the website ?

To optimize your website, focus on improving loading speed, enhancing mobile responsiveness, implementing SEO best practices, and ensuring a user-friendly experience. Additionally, use analytics to track performance and make data-driven improvements. This will enhance user engagement and boost your site’s visibility in search engines.

Have more questions?
Talk to an executive

Contact us
Request a free quote.

Call Us

+256 751 869245

Email

info@gojovay.com

Visit Us

Express Chambers II Spaces Works, Level 5, Royapettah.

Download Brochure
Privacy Settings
We use cookies to enhance your experience while using our website. If you are using our Services via a browser you can restrict, block or remove cookies through your web browser settings. We also use content and scripts from third parties that may use tracking technologies. You can selectively provide your consent below to allow such third party embeds. For complete information about the cookies we use, data we collect and how we process them, please check our Privacy Policy
Youtube
Consent to display content from - Youtube
Vimeo
Consent to display content from - Vimeo
Google Maps
Consent to display content from - Google
Spotify
Consent to display content from - Spotify
Sound Cloud
Consent to display content from - Sound